Navigation lessons from Bol.com and Coolblue
Customer Experience leaderboard
Grow your market share
It’s a competitive market, and winning is hard. Know exactly what your competition is doing better – and beat them at it to grow your share.
See exactly where you need to improve to achieve your potential.
Win new customers and keep existing ones with a Customer Experience (CX) that delights – and leads to more successful sales.
Achieve more sales
Use the in-depth data and insights from your Digital Experience Dashboard to make targeted optimizations with real impact. Use industry best practices to streamline and optimize your website experience. See exactly how the customer behaves, and know why – to create more positive brand experiences.
Go beyond analytics. Way beyond.
You already know your conversion rate – and all the rest. Now you can understand the story behind customer behavior with detailed qualitative feedback.
Zoom-in to the single-customer level – and find out what works, what doesn’t, and why they choose a competitor over you.
Use in-depth and detailed qualitative feedback to help you provide thrilling website experiences for your customers, and turn a streamlined CX into killer sales.
Discover our digital customer experience platform
Use the in-depth data and insights from your Digital Experience Platform to make targeted optimizations with real impact.
- See exactly where you stand compared against the competition, and how to improve.
- Guide your conversion optimization efforts with clear priorities.
- Use detailed feedback from hundreds of real customer experiences to boost website performance.