Lead the way
in Retail
Who delivers the best Customer Experience?
Journeys
journey Bed
Win a bigger share of the bed market with your top-level customer experience.
journey Television
Win a bigger share of the television market with your top-level customer experience.
journey E-Bike
Win a bigger share of the e-bike market with your top-level customer experience.
journey Contact Lenses
Win a bigger share of the contact lenses market with your top-level customer experience.
journey Car Tyres
Win a bigger share of the car tyres market with your top-level customer experience.
journey Construction Equipment Rental
See how your website experience compares to others, when your customer is looking for a trusted company to open an current account with.
journey Coffee Beans
Win a bigger share of the coffee market with your top-level customer experience.
journey Parcel Shipping
Win a bigger share of the parcel shipping market with your top-level customer experience.
journey Video Streaming Service
Win a bigger share of the video streaming services market with your top-level customer experience.
journey Food Box
Win a bigger share of the Food Box market with your top-level customer experience.
journey Groceries
Win a bigger share of the online groceries market with your top-level customer experience.
Know exactly what motivates your customer
Get the inside scoop on their needs when the customer decides to buy a new television, headphones or shop for online groceries – and why they choose a competitor instead of you. Get in-depth and qualitative research about consumer needs and the triggers that lead to a buying decision.
Get ahead of your competitors
Serve your customers better than the competition can. WUA empowers you with clear insights and priorities, keeping your teams aligned and on track to outsmart the competition at every step. Use our clear KPIs and focus resources on only the priorities with the greatest impact.
Stop making blind assumptions
Your tailored dashboard will give you an edge you never had before. Know exactly what your customer wants – and why. Retain your customers with a digital customer experience that measurably fulfills their needs. Make sure they can always find the product or service they’re looking for – easily.
Don't just take it from us.
"Very comprehensive research, well summarized and presented in an understandable way that highlights the most important lessons."
Eva Rekers Samsung
