Know exactly what motivates your customer
Get the inside scoop on their needs when the customer decides to buy a new television, headphones or shop for online groceries – and why they choose a competitor instead of you. Get in-depth and qualitative research about consumer needs and the triggers that lead to a buying decision.
Get ahead of your competitors
Serve your customers better than the competition can. WUA empowers you with clear insights and priorities, keeping your teams aligned and on track to outsmart the competition at every step. Use our clear KPIs and focus resources on only the priorities with the greatest impact.
Stop making blind assumptions
Your tailored dashboard will give you an edge you never had before. Know exactly what your customer wants – and why. Retain your customers with a digital customer experience that measurably fulfills their needs. Make sure they can always find the product or service they’re looking for – easily.
Don't just take it from us.
"Thanks to the segmentation possibility in the WUA Dashboard, we can quickly collect relevant information, including specific quotes. This makes it easy to discover opportunities for each segment."
Joshua Krueger Manager Experimentation Subscription Sales - DPG Media
"WUA's ability to present complex data and findings at a high level was invaluable in identifying critical issues and redeveloping our website."
Randy Sewpersad E-commerce Lead - HelloTV
"Very comprehensive research, well summarized and presented in an understandable way that highlights the most important lessons."
Eva Rekers Samsung