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Amsterdam – April 28 2022 Great news: WUA shares first place in today’s released Dutch Optimization Agency ranking Emerce100, which was released today. In the Emerce100, 1500 decision-makers in the Dutch online industry assessed the performance of service providers and agencies, divided into 53 categories.
Assessment of 5.5 stars by the Dutch online industry
In the Optimization agency ranking the Dutch online industry grades WUA with 5.5 out of 7 stars (with 5.5 stars being the maximum amount of stars rated in this category). As an agency, specialized in customer experience benchmarking, we are really, really proud of this. Klaas Kroezen, co-founder:
“Everyone at WUA has worked really hard for this, I am very proud of our team and our customers! It’s fantastic that this hard work is appreciated by the market. With our Digital CX Platform, we are increasingly enabling our customers to analyze online customer feedback themselves and to prioritize optimizations for the most impact.”
About Emerce100 2022: 950 companies surveyed
In the Emerce100, online industry decision makers assess the performance of service providers. This year, 950 companies were examined in 53 categories. The 5.5-star rating that WUA has received consists of four criteria: knowledge / know-how, value for money, reliability and flexibility. Each component was assessed on a 7-point scale. The ranking only shows companies to which at least 15 respondents have given a rating.