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ReplayDecember 14, 2023Yoep van der Graaf, Michiel Cassee

How to translate user problems into valuable solutions

Learn how to define KPIs that align with your strategy and translate user problems into concrete solutions.

About this masterclass

How do you translate user problems into solutions that truly add value? This masterclass offers a practical approach that starts with properly defining KPIs and ends with validating solutions.

A common challenge is that organizations fixate on conversion rate as their only metric. But what drivers actually lie behind your main goals? With a KPI driver tree, you break down high-level goals into concrete, actionable metrics.

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