The digital journey experts

Know where you can win. And why.

750k+

journey assessments

18

years of experience

300+

brands supported

Proven results

What our clients achieve

Trusted by over 300 brands

ABN AMRO
Google
ING
Rabobank
Vodafone
Allianz
ABN AMRO
Google
ING
Rabobank
Vodafone
Allianz

How we work

From insight to proven improvement

Collaboration in customer research
1

750k+

journey assessments

Measure

Real people evaluate your customer journey. Alongside your competitors'. Step by step, you see where you win and where you lose.

Team working on improvements
2

18

years of experience

Improve

We don't stop at the report. Our specialists build working improvements you can test right away.

Goal achieved at sunset
3

300+

brands supported

Validate

We test again with real users. No assumptions. Proof.

That's The WUA Way. Measure, improve, prove.

Discover what we can do for you
What our clients say

Trusted by digital teams of top brands

Rabobank

"WUA provides immediate insight into your brand's market position and offers practical tools to strengthen that position."

Bas Bosman

Marketing Manager Sustainable Living - Rabobank

Eneco

"Working with WUA has helped us understand the changes in the energy market and optimise our customer journey."

Cynthia Kuipers

CX Marketeer at Eneco

DPG Media

"Thanks to the segmentation capabilities in the WUA Dashboard, we can quickly gather relevant information."

Joshua Krueger

Manager Experimentation Subscription Sales - DPG Media

HelloTV

"WUA's ability to present complex data and findings at a high level has been invaluable."

Randy Sewpersad

E-commerce Lead - HelloTV

International Card Services

"At ICS Cards we wanted to gain insight into our market position and how potential customers experience ICS."

Hiske Teerling

Digital Marketeer - International Card Services

KVK

"WUA has greatly helped us improve the customer experience on our websites."

Martijn Lentz

Practice Lead Customer Experience at KVK

VGZ

"WUA gives us a clear picture of where we stand compared to our competitors."

Art Beuting

Tribe Lead Insurance Journeys at VGZ

Pure Energie

"WUA has provided us with a frame of reference. We use the research very frequently, especially during major changes it's a fixed component. We now work entirely based on data. There's no more discussion based on gut feeling, we stay focused on substance."

Mark Analbers

Product Owner at Pure Energie

Sound familiar?

What do you want to achieve?

Choose your challenge. We'll show you which approach is proven to work.

Latest insights

Insights & resources

Curious where your opportunities are?

Book a no-obligation conversation. We'll show you where your opportunities are.

More than 300 brands came before you

ABN AMRO
Google
ING
Rabobank
Vodafone