How health insurer VGZ partnered with WUA to optimize their online customer journeys for a frictionless experience in sales and service.
Discover how WUA can help you outperform the competition.
For health insurer VGZ, it's essential that customers get the right experience on their online channels and feel emotionally connected to VGZ. They strive for a "friction-free journey", and together with WUA, they have optimized their online customer journeys for sales and service over recent years.
VGZ is one of the Netherlands' largest non-profit health insurers. VGZ is part of Coöperatie VGZ. This cooperative provides health insurance for various brands, including VGZ. In total, the cooperative insures over 4 million customers.
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