Your analytics show where customers drop off. But a high bounce rate doesn't tell you what's wrong. You're missing the 'why'.
Data tells you the 'what', not the 'why'. You see that 60% drops off at checkout, but is it due to unclear shipping costs? A form that's too long? Missing trust signals? Without understanding why people drop off, you're shooting in the dark and wasting budget on improvements that don't work.
We analyze the specific flows where customers drop off with screen and voice recordings
Through usability research we discover the root causes, why people do what they do
We build improved versions and test them with real users before you invest
What in our experience drives conversion?
Learn more about this productInvestment from €12,000
Depends on number of flows and complexity
Schedule a free consultation