About
Contact
Login
English
Dutch
Search
Menu
Products
Digital Market Tracker
Experience Deep Dive
What is CX Benchmarking?
Case studies
Pricing
Insights
Blog
Cases
Downloads
About
Contact
Get in touch
Retail
Industry
Retail
All
Automotive
Energy
Finance
Insurance
Recruitment
Retail
Telecom
Travel
Aug 2022
air fryer
retail
Navigation lessons from Bol.com and Coolblue
Aug 2022
retail
Best Practices From the Masters of Customer Experience: Learn Coolblue’s Winning Tactics
Aug 2022
air fryer
food box
retail
television
Small screen, big conversion potential: How retailers Coolblue, Marley Spoon & Philips optimize the digital journey for mobile
Jul 2022
retail
How The North Face creates trust in 3 steps by linking its brand mission to visitors’ needs
Oct 2021
e-bike
retail
Dennis Alferink & Lisette van Bemmel: “It’s at the core of Gazelle to put the consumer first”
Feb 2021
retail
television
Adding value with freedom of choice: How Coolblue boosts conversion
May 2019
groceries
retail
Most consumers aren’t interested in meal boxes as alternative to daily groceries
Feb 2019
video streaming service
The case of Amazon.com and Netflix.com: 4 lessons for marketers, product managers & owners
Mar 2018
retail
Jaap Lankamp & Mike Baardman (Keuken Kampioen): “Investing in CRM is the ultimate solution to the service question”
Nov 2017
retail
Maurice Jongerius (bol.com): “De slag om loyale klanten wordt gewonnen op mobiel”
Dec 2016
automotive
car tyres
Wat je over winterbanden verkopen kan leren van Kwik-fit.nl
Dec 2016
retail
Jan Huysmans & Elias Ott (bol.com): “Er is hier heel veel forward focus!”
Get started now with our free trial
Start now for free
esc